outages and mental midgetry

my internet went out yesterday morning. i called comcast and they "rolled" a truck (they really enjoy using jargon with customers). i was surprised by the ease with which i got a truck "rolled" for me, though i was concerned that there might be a fee and they wouldn't tell me exactly what conditions would trigger the fee.

well, the guy "rolled" on up to my door but by the time he knocked he'd already fixed the problem.

some comcast mouth breather came by yesterday morning and, checking his records, saw that i wasn't paying for cable *television* and disconnected my cable *internet*. today's tech just plugged the gorram cable back in.

i asked if he'd put a note on it so this wouldn't happen again. he said he had.

sigh.